The busywork ends here.

I design and build the systems that quietly run a business: Salesforce architecture, process automation, and AI that does real work. If your team re-keys data between tools, chases approvals by email, or runs the month on spreadsheets, that is exactly the work I remove.

One senior engineer. No account managers, no handoffs: the person you talk to is the person who builds it.

Four practices, one engineer, zero handoffs

Most consultancies sell these as four departments. In a business my size they are one discipline: understand the process, then build the system that runs it.

Business Process Automation

The order that re-keys itself into three systems. The approval that waits in an inbox for four days. I map the process, then make the software do it: integrations, scheduled jobs, document generation, and the unglamorous glue that gives your team their hours back.

  • Quote-to-invoice flows that never touch a spreadsheet
  • Cross-system sync between CRM, accounting, and operations tools
  • Approval chains with real audit trails instead of email threads

Case file: the five processes to automate first

CRM Architecture

A CRM fails quietly: duplicate records, fields nobody trusts, reports nobody reads. I design the object model, the data flows, and the governance so the system stays truthful as the business grows, whether you are untangling an old org or starting clean.

  • Org assessments with a prioritized, costed fix list
  • Data models that mirror how the business actually sells and serves
  • Integration strategy: what talks to what, and who owns the truth

Case file: syncing Salesforce with a clinical EMR, no middleware

Salesforce Development

Apex, Lightning Web Components, Flow, and the judgment to know which one the job needs. I build inside your org with test coverage, sandboxed releases, and documentation, so the next person who opens it (including future you) is not afraid of it.

  • Custom objects, triggers, and LWC built to platform standards
  • External API integrations with proper error handling and retries
  • Rescues of orgs other builds left behind

Case file: getting past the 5,000 email per day platform limit

AI Engineering

Not a chatbot bolted on for the demo. AI wired into the systems you already run: extracting data from documents, drafting responses your team approves, summarizing calls into CRM records, and agents that complete whole workflows with guardrails and logs.

  • Document and email extraction feeding clean data into Salesforce
  • AI agents that execute multi-step processes under human review
  • Call and meeting intelligence written straight to the record

Case file: an AI face sheet that briefs reps in 30 seconds

How an engagement works

Four steps, in this order, every time. The sequence is the safeguard: nothing gets built before the process is understood and the plan is priced.

  1. Audit

    A working session on your actual process, not a slide deck. We trace where hours and data leak: the re-keying, the waiting, the workarounds your team stopped mentioning.

  2. Blueprint

    A short written plan: what gets automated, in what order, what it costs, and what it saves. Fixed scope per statement of work, so you always know what you are buying.

  3. Build

    I build in sandboxes, test against your real edge cases, and release in increments your team can absorb. You see working software weekly, not a reveal at the end.

  4. Run

    Documentation, handover, and monitoring that tells us when something drifts. You own everything I build; staying on retainer is an option, never a hostage situation.

Built in Tennessee, working across the U.S.

Nexus Cloud Consulting is one person on purpose. You get a senior engineer who has lived inside Salesforce orgs, integration layers, and automation platforms for years, without paying for the pyramid of people in between. I take a small number of engagements at a time, and I am in the work every day it runs.

That model has a side effect clients tend to like: I only take work I can do well, and I will say so when something does not need to be built at all. The cheapest automation is the process step you delete.

The firm
Nexus Cloud Consulting, LLC. Single-member, Tennessee-based, serving U.S. clients.
The stack
Salesforce (Apex, LWC, Flow), integration and automation platforms, custom APIs, and applied AI on top of all of it.
The paper
Clear statements of work, plain-English terms, and a privacy policy that covers your data in your systems.

Questions clients actually ask

Straight answers, the same ones you would get on a call. If yours is not here, ask it directly.

What does it cost to hire an independent Salesforce consultant?

Every engagement is priced in a fixed-scope statement of work before any build starts, whether hourly, fixed-fee, or milestone-based, so you know exactly what you are buying. An independent senior engineer typically runs well below the blended rates of a consulting firm because you are not funding account managers, project coordinators, and bench time.

Do you only work with companies in Tennessee?

No. The firm is based in Tennessee and works with clients across the United States. Nearly all engagements run remotely, with the same working sessions, weekly demos, and direct access regardless of where your team sits.

Can you take over or fix a Salesforce org someone else built?

Yes, org rescues are a regular part of the practice. Those engagements start with an assessment: a prioritized, costed list of what is broken, what is risky, and what is fine, so you can decide what to fix with real information instead of a sales pitch.

Is AI actually useful for a mid-sized business, or just hype?

It is useful when it is wired into systems you already run: summarizing customer history into your CRM, extracting data from documents, scoring sales calls. It is hype when it is a chatbot bolted on for the demo. The honest answer for most businesses is to automate the basics first, then add AI where the data is trustworthy.

How does an engagement start?

With a process audit: a working session on your actual operations to find where hours and data leak. You get a short written plan with priorities and costs. If the plan says some things should not be built at all, it says so.

Tell me what eats your team's hours

Describe the process in a sentence or two: the report someone assembles by hand, the data that lives in three places, the step everyone dreads. I will reply personally, usually within one business day, with an honest read on whether it is worth automating.